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Updated April 10, 2026
Privacy Choices and Data Requests
If you want to ask about how Runway handles personal data, or you need help with access, export, deletion, or related privacy requests, this page explains the current path.
Access and export questions
Deletion guidance
Public contact path
1. What you can ask about
- Whether a category of data is stored locally on device or sent to a third-party service
- Questions related to personal information, diagnostic data, or support records
- Future access, export, or deletion requests if account or cloud features are introduced
2. Important note about the current product direction
Runway is currently shaped around a local-first model, with financial records primarily intended to remain on your device. If you are not using any account, cloud sync, or remote backup features, many data actions may be more appropriate to complete directly on the device itself.
3. Contact
Send requests or questions to support@fuhailab.com. Including your device, OS version, relevant page, and requested action will help us respond more efficiently.