Runway Fuhai Lab
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Support

If you run into a problem while using Runway, want to report a bug, or have a question about what the product is doing, you can contact us directly. This page is intended to be clear enough for users and explicit enough for App Store review.

Public support email App Store-ready Product feedback welcome

Contact

Developer: Fuhai Lab
Support email:

Helpful details to include

  • Your device model and OS version
  • The steps that led to the issue
  • Relevant screenshots or screen recordings
  • If the issue involves ledger data, trends, or runway calculations, a brief description of the numbers involved