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Public support page
Support
If you run into a problem while using Runway, want to report a bug, or have a question about what the product is doing, you can contact us directly. This page is intended to be clear enough for users and explicit enough for App Store review.
Public support email
App Store-ready
Product feedback welcome
Contact
Developer: Fuhai Lab
Support email:
support@fuhailab.com
Helpful details to include
- Your device model and OS version
- The steps that led to the issue
- Relevant screenshots or screen recordings
- If the issue involves ledger data, trends, or runway calculations, a brief description of the numbers involved